Frequently Asked Questions (FAQ)

What is Adiaro?

 

ADIARO is a daily emotional wellbeing system that helps people build emotional awareness through simple, mindful interactions rather than therapy or self-fixing.


It is based on principles from mindfulness, CBT, and DBT, and is designed to make noticing and understanding your emotions feel natural and integrated into everyday life.


How it works:

  • You start by tapping your bracelet as a mindful pause to check in with yourself.

  • You receive a gentle “Emotional Book” message that validates your feelings without giving advice.

  • You then name and log your mood to build awareness of your emotional state.

  • You can write in a private journal to process thoughts more deeply.

  • Over time, a Mood Calendar helps you recognize emotional patterns and changes.

 

Overall, ADIARO turns small daily moments into a simple ritual for emotional awareness and self-reflection.


Do I need to download an app?

 

You don't have to! To access the core features of the Adiaro experience—including the daily message, personal diary log, and visual mood calendar, you will simply need to tap your gemstone and access the web!


Is the bracelet waterproof?

 

Our bracelets are completely waterproof when it comes to everyday life—so you don't have to worry about sweat from a workout, washing your hands, or getting caught in a sudden rain shower. The natural gemstones and premium components are built to handle those daily splashes with ease.


However, to keep your jewelry looking flawless and vibrant for years to come, it is not designed to be submerged. * Do not soak it in water.

  • Take it off before hopping into the bath or shower.

  • Leave it behind before diving into a swimming pool or hot tub.

Think of it as splash-proof armor for your daily routine, but not a deep-sea diving suit!


Who can see what I write in my diary and mood calendar? What if I gift or lend my bracelet to someone?

 

Only you — always.


Your diary entries, mood logs, and reflections are tied to your personal ADIARO account, not to the bracelet itself. This means that even if someone else taps your bracelet, all they'll see is the ADIARO landing page. To access any personal data, they would need to log into your account — which requires your email and password or social login. So gifting or lending your bracelet to someone is completely safe. They get their own fresh experience; your inner world stays yours.


As for the data itself: everything you log is stored privately under your account and is never visible to us or anyone else. When you choose to delete an entry or clear your history, it's gone instantly and permanently.


Your bracelet is shareable. Your diary never is.


How do you protect my personal and payment information?

 

Your privacy and security are our top priorities. We use industry-standard Secure Sockets Layer (SSL) encryption to protect your data during checkout. Your payment details are processed securely through certified, PCI-compliant payment gateways (like Shopify Payments), meaning we never store your credit card information on our servers.


What data do you collect when I visit or shop, and how is it used?

 

We only collect the essential information needed to fulfill your order and improve your shopping experience. This includes your name, shipping address, email, and basic browsing data (via cookies) to optimize our website layout. We never sell your personal information to third parties. We only share data with trusted partners strictly necessary for operating our store, such as our shipping carriers and payment processors.


Can I request to have my personal data deleted?

 

Absolutely. You have full control over your personal information. If you wish to update, modify, or permanently delete your customer data from our system, simply contact us at contact@adiarojewelry.com, and our team will process your request promptly.